Delivery and returns
DELIVERY
Orders placed on working days before 16:00 will be shipped the same day.
You will receive automatic tracking data via email.
We ship all orders through our business partner PostNL.
Delivery in the Netherlands takes 1-3 working days if there are no delays.
Delivery to Belgium takes 2-4 working days if there are no delays.
RETURN
DAMAGE MUST BE REPORTED WITHIN 24 HOURS!
RETURN OF PERSONALIZED PRODUCTS ARE NOT ACCEPTED
You have 14 days to return your product if the products are not damaged or worn. You will then be credited with the order amount excluding shipping costs.
For the return address, please send an e-mail to info@jerseycasestore.com
The costs for return from your home to the webshop are for your own account. For exact rates, please refer to your carrier's website.
If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at info@jerseycasestore.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.